Our team

The people behind the phone.

Real people, real answers. When you call Estes, you talk to someone who knows Medicare — and knows you.

Don Estes

Agent & Founder

Don grew up on a ranch in Abilene, graduated from ACU, and has called Lubbock home for over 30 years. He's been in the insurance business for more than 12 years, after a lifetime in sales in the paper and plastics industry. Don loves what he does: helping people get the plan that suits them best, saving them money and time, and taking away the worry. Seniors hold a special place in his heart — he believes they need the extra help and deserve to get it. Don stays on top of Medicare daily and is always looking for what benefits his clients most. He's also a devoted Doberman lover, with a rare albino female dobie at home.

(806) 787-4962

Bobbie Estes

Agent

Bobbie is from San Angelo and has been in Lubbock close to two years. She married Don in 2022 and made the choice to change careers. With over 12 years in case management, she's worked extensively with government and non-profit programs and understands what help is out there for folks. When the opportunity came up to help seniors, she jumped at the chance. Bobbie believes seniors have worked all their lives and deserve to be treated with dignity and the utmost respect. She looks for ways to get every client the plan that benefits them most — and she's a dog lover too.

(325) 450-2171

Elizabeth

Receptionist & Office Support

Elizabeth is from Plainview, lived in San Angelo, and now calls Lubbock home. She's the friendly voice you hear when you call the office. After years in the food industry, she wanted office experience and found her place working with Medicare. Elizabeth handles reception and prepares drug lists for clients — she's the right hand that keeps the office running smoothly.

We never charge for our services

Talk to Don or Bobbie today — the call is free.

Call (806) 790-1857